Shipping in Italy

Orders are prepared within 3 business days of payment confirmation.
Estimated delivery time is 2-4 business days from the moment the package is handed over to the courier.

Shipping cost: €6
Free shipping on orders over €75

Preparation time is in addition to delivery time. Saturdays, Sundays, and public holidays are not counted as business days.

International Shipping

Available destinations and shipping costs are displayed at checkout.
Delivery times vary depending on the destination country and any applicable customs procedures.

These timeframes are estimates and may vary during holidays, periods of high demand, or due to customs inspections, without prejudice to your statutory rights.

Customs Duties and Fees

For shipments outside the European Union, any customs duties, import taxes, or clearance fees are the responsibility of the customer, even in cases where shipping is free.

Unless otherwise indicated at checkout, these charges are not included in the product price or shipping costs and may be requested by the courier or relevant authorities prior to delivery. If collected at checkout, they will be listed separately in your order summary.
Failure to pay these charges may result in the shipment being held or returned. Any associated costs will be communicated and handled in accordance with applicable regulations.

Tracking and Delivery Address

Once your order has been dispatched, you will receive an email containing a tracking number. If you have an account, you can also check your order status in the “My Orders” section.

Please ensure that the address provided is complete and correct. If you need to request a change, please contact us before the order is shipped, providing your order number and the new address. The delivery can be received by you or by someone you have authorized. We do not deliver to P.O. boxes.

Pre-order products

Pre-order products generally require approximately 4 weeks for preparation, unless otherwise stated on the product page. We will notify you in the event of any delays, and you will receive a tracking number as soon as your order has been shipped.

If an item becomes unavailable after your purchase, we will contact you to arrange an alternative or to provide a refund for the amount paid for that product.

Shipping assistance

For information or issues regarding delivery, please email info@casamalfi.com, including your order number.

For returns, or if you have received an item that is damaged, incorrect, or defective, please refer to our Returns and Refunds page.